CTBC Bank, a privately owned bank in Taiwan with an international presence, has successfully implemented the Avaloq Core Platform to digitally transform its private banking business in Hong Kong and Singapore.

This strategic move enables CTBC Bank to offer specialised private banking products and services, enhancing its client offerings and operational efficiency.

With 219 banking service outlets in 14 countries across Asia and North America, CTBC Bank is committed to leveraging advanced technology to support its expansion.

The Avaloq Core Platform optimises and automates essential functions such as client relationship management, accounting, and compliance, streamlining workflows across the bank’s front, middle, and back offices. The platform’s integrated regulatory checks bolster CTBC Bank’s risk management capabilities, ensuring compliance with regulations across different markets.

CTBC Bank Avaloq
Freddie Chen

“The successful implementation of Avaloq’s core platform in our Hong Kong and Singapore operations significantly improves our ability to offer specialised private banking services. Our new core platform supports us in further expanding our private banking offering and streamlining operations while ensuring compliance with regulations across different markets,”

Eliza Chang

stated Freddie Chen, Head of International Private Banking at CTBC Bank about the Avaloq implementation.

“The private banking sector in Singapore and Hong Kong is currently undergoing a remarkable transformation, and we are proud to work closely with CTBC Bank to drive this change. Thanks to our specialised core platform, we empower CTBC Bank to extend its digital capabilities further, optimize its processes, and create an exceptional banking experience for its private banking clients,”

said Eliza Chang, Regional Director for North Asia at Avaloq.

Featured image credit: Edited from Freepik