'CX Recovery On Cards But Could Take 1-2 Years'

"); jQuery("#212 h3").html("

Related News Programmes

"); });

2022-08-11 HKT 09:43

Share this story

facebook

  • 'CX recovery on cards but could take 1-2 years'

An aviation analyst says the reduction of hotel quarantine to three nights should boost business for Cathay Pacific, but that it could take up to two years for it to return to pre-pandemic levels.

The airline on Wednesday reported a first-half loss of HK$5 billion, but that was a third lower than in the same period last year.

Herman Tse from the aviation analytics firm Cirium said he was optimistic about the outlook after the government eased quarantine requirements this week.

Noting that the company's performance had improved slightly but was still drastically lower than 2019 levels, he said: "The easing of travel restrictions will definitely improve passenger demand and passenger revenue."

He cautioned, however, that the turnaround would take time. "Generally, Hong Kong has fallen behind, with fewer than 100 departing flights every day, compared to places like Singapore which has 300 departing flights every day, and quarantine-free travel.

"For sure, Cathay is preparing for recovery at the moment, but it may take 1-2 years to fully recover to pre-Covid levels. Ticket prices are currently very expensive, but these may come down when there is balance between inbound and outbound passengers."

RECENT NEWS

FWD Group Announces Board Changes With 3 New Appointments

FWD Group, a multinational insurance company based in Hong Kong, has announced the appointment of Andrew Weir, Dominic ... Read more

Standard Chartered, Animoca And HKT Launch HKD Stablecoin Joint Venture

On 17 February 2025, Standard Chartered Bank (Hong Kong) Limited (SCBHK), Animoca Brands, and HKT announced their partn... Read more

APAC Remitters, Be Ready For A New Era In Cross-Border Money Movement

With its estimated US$1.6 trillion in cross-border payments, the APAC region is poised to benefit significantly from th... Read more

HashKey Group Secures $30M Investment From Chinese Tech Investor Gaorong Ventures

Gaorong Ventures, an early backer of major Chinese internet firms like Meituan and PDD Holdings Inc., has made a $30 mi... Read more

Aspire Launches Visa Corporate Card For Hong Kong SMBs

Aspire, a Singapore-based fintech company, has introduced a Visa corporate card designed for small and medium-sized bus... Read more

How Can Banks Maintain Growth Momentum In The AI Everywhere Era?

Asian banks need technology investments such as AI to continue their growth momentum. The industry is robust, with 19 o... Read more