IAM Smart Users Exceed 800k

More than 800,000 users have registered for iAM Smart and over 150 commonly used government, public and private online services are now accessible through the one-stop personalised digital service platform, the Office of the Government Chief Information Officer (OGCIO) said today.

The most popular online services include the download of the COVID-19 electronic vaccination record, the submission of online applications for renewal of vehicle licences and tax return filing with eTAX.

Services including the Electronic Health Record Sharing System and the e-Submission Service for Working Family Allowance applications have recently adopted iAM Smart.

At a later stage, the Hospital Authority's mobile app HA Go will allow the activation of its functions through the use of iAM Smart’s authentication function.

The adoption of iAM Smart by public and commercial services is also becoming more extensive. Among them are online services of electricity and gas companies, the online policy application of an insurance company, simplified banking services such as the application of ATM cards and ordering cheque books.

A bank has put on trial a remote account opening service through digital identity verification with the use of the personalised platform. It allows customers to complete the bank account opening process while staying home.

Noting that iAM Smart is an important digital infrastructure supporting Hong Kong's smart city development, the OGCIO said it has been liaising with different sectors to encourage public and private organisations to take part in the iAM Smart Sandbox Programme.

The goal is to conduct mock-up and integration tests on the application programming interface to enable more and all-encompassing online services that the public can conveniently connect through iAM Smart.